Frequently Asked Questions

Are your AirPods genuine Apple products?

Can I buy just one AirPod instead of a full set?

Do you offer a warranty on replacement AirPods?

How do I know which generation I have?

Will the replacement AirPod or case pair with my original set?

Do you offer new and refurbished items?

When will my order be dispatched?

What if I order the wrong AirPod or case?